Filipino call center bloopers – pinoy humor

Time for a few laughs!

Call Center Scripts compiled a few bloopers made by Filipino call center reps, and some are quite funny, especially if you’re a Filipino. Here are some of them. Enjoy!

TSR: “Alright, we’re going to perform a checkdisk. That is for us to see if your hard drive has errors in it. Please type in C-H-K-D-S-K…”
Customer: “What is that again?”
TSR: “C-H-K-D-S-K…that is… C as in Charlie…H as in Harley…K as in Karley…D as in Darley…S as in Sarley…and K as in Karly.”

CSR: “I was hoping you can take this survey with me. Would you have the time to do that, sir?”
Customer: “How long is this gonna to take?”
CS: “Mmm.. MGA three minutes….”
*slip of the vernacular*

TSR: “It’s C as in CAT.”
Customer: “What?”
TSR: “C as in CAT. C-A-T…meow meow…”

Here are a few more from Pinoy Exchange. Josue shares two stories of his marketing skills via phone.

Josue: Here with our company, you’ll get clear voice quality…there no zzzzhhhoooommmm(Pertaining to static) Bigla ba naman gumamit ng SFX…..

CX: That’s Great!
___________

Josue: It’s Very easy to install. Its like eating french fries as easy as one , two, three.

____________

Josue: THank you for having business with us. Have a nice Life!

And Tog tells gave an order number to a customer:

CSA: Thats N for nancy, the number zero, then V for Victor and then L ( Napaisip ata kasi new hire palang) ahhh, uhmm, L as in LIEMPO!

CX: whats liempoh?

Do you have funny stories to tell about call centers? Comment away!

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13 Responses to “Filipino call center bloopers – pinoy humor”

  1.   Melissa
    July 12th, 2007 | 12:46 am

    LOL I love it!

  2.   anitokid
    July 13th, 2007 | 3:43 am

    Loved this post! Had a good laugh!

    AnitoKid at http://www.anitokid.blogspot.com

  3. July 13th, 2007 | 12:17 pm

    Called a customer service number once and when I didn’t get satisfaction, I aske dot a supervisor.

    The reply” There aren’t any here.”

    “Well, can I speak to the Call center manager?’ I asked.

    “There isn’t one.”

    “Well when can I call when one will be around?”

    “We don’t have any managers.” the rep replied.

    “Sounds like a great place to work. How do I apply for a job?”

    Silence…..

  4.   Grace
    July 13th, 2007 | 4:05 pm

    That was classic, Jon!

  5. July 18th, 2007 | 10:14 pm

    this is really funny… ive heard a lot of those funny incidents…

  6.   frmerTSR
    July 8th, 2008 | 8:46 pm

    got another joke to add from my days as a tech support rep when fixing networking/Internet issues.. a phonetics joke passed around in one of the companies i worked for..

    TS: okay.. do we have the black screen up now? (referring to the command prompt screen)

    Customer: yes

    TS: okay.. lets type in there, all in one word, ipconfig-

    Customer: (interrupting) -wait.. how do you spell that?

    TS: IPCONFIG, sir..
    it’s I as in India,
    P as in Peter,
    C as in Charlie,
    O as in Orlando,
    F as in Frank,
    I as in India again, and
    G as in Jesus!

    And here’s another set of misused phonetics:

  7.   ceejay
    July 10th, 2008 | 3:09 pm

    Telesales agent getting the customer’s
    credit card info:
    Agent: Can I have your expiration
    date, sir?
    Customer: My what?!!

  8.   ceejay 09205698416
    July 10th, 2008 | 3:13 pm

    Telesales agent giving promo spiels:
    Agent: You called at the right time,
    ma’am. We have a lot of freebies to give
    away, such as free installation, free
    equipment, and free DVD player. That’s a
    great offer, di ba?
    Customer: huh?!

  9.   kris
    July 17th, 2008 | 1:06 am

    yeah the jokes rock!

  10.   >>jhen
    July 26th, 2008 | 4:22 pm

    laughin my heart out..im kinda sleepy and try to browse the website kht n hnd kmi allowed.. im sure everbody wud agree s mga centers imposible ang wla khit isa s mga gents ang hnd ngppsaway at super stick at follow the rules…

  11.   Vic
    August 16th, 2008 | 8:36 pm

    Cool!

  12.   QA
    August 25th, 2008 | 4:23 pm

    im working in a call center as a QA and ofcourse as a QA i get to listen to calls agents, one funny story i can share is: i have a newly hired agent and as a newly hired i need to listen to his calls and coach him about the opportunities that i observed in his calls, i was able to listen to his 5 calls and i observed that he would usually ask his customers ” wher did you bought…” so what i did i coached him on how he can have a good call handling skills and commented that the proper sentence structure to his favorite line would be ” where did you buy….” i advised him that if he is not ok with my suggestion he can just look for or think of words that he can replace buy and he said ok, i asked him to take calls again and the guess what he asked to his customer ” where did you PURCHASED….” he really did look for a new term but still in past tense.

  13.   QA
    August 25th, 2008 | 4:31 pm

    heres another one, while one of our QAs was listenign to his agents call, he was laughing his out because gues why?:
    here’s the conversation btw the customer and the CSR…

    CSR: would you mind to spell that out for me sir? and kindly use phonetics, thanks
    Customer: ok, here you go.. its Davis Quilt

    D-david
    a-apple
    v- violet
    i- india
    s- smith and for my last name its

    Q- cucumber
    and before the custoemr can continue the agent interrupted..

    CSR: what was that again sir, Q as in what?

    Customer: cucumber…

    CSR: Sir cucumber starts with C not with Q.. so is it C as in Cucumber or Q as in Queen…

    Customer: Ahhhh, ic… Its c as in cucumber…

    see its not always the filipinos who commits mistakes when it comes to english.


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